FAQ

IP telephony is a technology for transmitting voice and data over the Internet using the IP protocol. It allows you to make calls over the Internet instead of using traditional telephone lines.

A virtual PBX is a cloud-based phone system that provides the functionality of a traditional phone system, but without the need for on-site physical equipment.

Auto Dialer is a program that automatically dials phone numbers and establishes a connection in order to optimize the process of calling customers or potential customers.

CRM is a customer relationship management system that helps organizations track and interact with customers. In conjunction with IP telephony, CRM can integrate to improve customer service and contact management.

A data center is a securitized and reliable place to store an organization's servers and data. Its benefits include high availability, redundant power, uninterrupted operation and protection from physical and cyber attacks.

There are several types of IP telephony, including VoIP (voice over IP telephony), video over IP, mobile VoIP applications and virtual numbers.

A virtual PBX is usually more flexible, scalable and more affordable as it does not require a large capital investment in hardware. It also provides functionality that can be easily customized and managed over the Internet.

Auto Dialer can be useful in the areas of sales, marketing and customer service. It helps to increase the efficiency of calling and managing customer databases.

CRM can provide contact management features, sales analytics, marketing automation, customer inquiry tracking and many others to help improve customer service and increase sales.

A geo-distributed data center is a network of data centers located in different geographic regions. Its benefits include high fault tolerance, reduced latency in data access, and more reliable data storage.