Virtual PBX
Become a partnerYoutel's Virtual PBX is an innovative solution that transforms the way your company communicates with customers and manages internal communications. Our advanced phone system virtualization technology provides powerful and flexible options for managing calls, improving customer service and streamlining workflow. With Youtel's virtual PBX, you'll have everything you need to communicate effectively and professionally with your customers and partners.
What's it for?
Youtel's Virtual PBX is an indispensable tool for your business that provides improved management and effective customer interaction
Improve customer service: Allows you to create an automatic call routing system, providing customers with a fast and quality response to their requests.
Optimize business processes: Automates many tasks related to call handling and contact management, increasing team productivity.
Increase Flexibility: Allows you to work from anywhere in the world, ensuring accessibility and the ability to respond to off-site calls.
Save resources: Reduces equipment and maintenance costs for telephone systems, giving you a cost-effective solution.
Improve analytics: Provides call data to help identify trends and improve your customer service strategy.
Virtual PBX functions
Youtel's Virtual PBX provides a wide range of features designed to optimize and improve communications in your company
An automated voice menu system that directs calls to the correct extension numbers or provides information to customers.
Automatically route calls to the appropriate employees or departments based on defined rules and criteria
Ability to organize multi-tier conferences for internal or external discussions
System for recording and storing voice messages for further processing
Ability to record telephone conversations for customer service quality control and staff training
Ability to redirect calls between internal numbers or even to external numbers
Playing welcome messages and music on hold for customers while waiting
Synchronize customer and call data with customer relationship management systems for more efficient services
Provide call data and statistics for performance analysis and planning
Ability to manage calls and communications from mobile devices
Ability to customize automatic messages and actions in certain situations, for example, after hours
Set priorities for call handling or define specific handling for different types of calls
Advantages of Youtel Virtual PBX
All these benefits will make your business communication more efficient, cost-effective and ready for the challenges of today's business world.
Our partners
We would like to express our gratitude from all employees of our company for the organization of IP-telephony. Now we use high-quality communicatio...
Manager
Company: HR-CallCenter
Our company expresses its gratitude to Youtel Communications specialists for prompt fulfillment of the order - creation of virtual and implementati...
Director
Company: AflaCube Call Center
Great solutions, excellent and quality service. Excellent support and technical support. All tasks are solved qualitatively, efficiently and, impor...
Manager
Company: Exclusiv Telecom
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