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Sales solutions

With Youtel's management tools, you'll always have a clear view of the process.
Stay fully operational without having to gather your entire team in one office. Youtel is a hosted call center solution that can be deployed in just minutes. Easy to use, integration with multiple CRMs.

Features

Domestic labor force

Do your contact center agents work from home? Monitor their performance remotely with real-time dashboards and improve processes with actionable analytics.

Reliable call center service

Fault-tolerant infrastructure with built-in redundancy to ensure continuous uptime.

No need to change phone numbers

Whenever your call center is located, keep your phone numbers and port on our network. We provide licensed calls to over 130 countries.

Available worldwide

Faster reporting and better audio quality with our points of presence in Asia, Europe and the US. Scale internationally effortlessly, no matter where you are.

Features

Youtel can help. Used by call centers from all industries, this multi-channel platform unifies calls, WhatsApp, SMS and more, providing a single interface for your home agents.

Track your call center data in real-time to fully monitor the performance of your in-home call center employees. All the metrics and customizable widgets you could ever need - no coding required.

Get instant results and view millions of records in seconds. You can schedule your reports and run them for an unlimited period of time, as long as you need them. Built-in visualizations help you discover patterns in your call center performance.

Youtel offers unlimited storage of recordings and intuitive search tools. View all your recorded calls using any combination of event filters and jump straight to the call event you need. Get transcripts of call recordings for keyword searches and save your QA team time.