The different accounting methods for customer interaction are used in almost all companies. YouTel offers the best CRM solution for small and medium businesses. The functionality of the Yotuel miniCRM system covers all the necessary accounting and data storage methods, used by companies with a long sales cycle.
MINI CRM CHARACTERISTICS FROM YOUTH!
YouTel mini-CRM is integrated into the office telephony system. At the time of the incoming call, CRM automatically offers the opportunity to open a client card and you can salute the caller immediately by name. Because the information stored in CRM, you can easily answer all the questions the caller, if you have not spoken to him before. Information about all calls to this client, including the clarifications and comments of all managers who have spoken to this client, are at your disposal.
The well-designed mini-CRM system by YouTel is an excellent way to monitor the company's managers. The program simultaneously considers the activity of several managers, setting their actions. Based on stored data, the manager can analyze the actual working time and effectiveness of each employee's actions. The undoubted benefit of mini-CRM is the interchangeability of managers, that full caller information is available to any manager receiving the received call.
USING THE MINI-CRM FROM YOUTEL!
Each new call is automatically added to the client card, with a note of the date, time and duration of the conversation. If the call has been lost, then you can call the client directly from the CRM. Customers can be assigned different statuses, as well as all contact details, to the requisites. Among the other functions of the mini-CRM is worth mentioning a list of tasks, orking with the calendar to help you plan the need for contacts for the next month.
Mini-CRM from YouTel companies allows you to combine and structure data according to current and potential customers. Based on the information provided by mini-CRM, you can quickly make the necessary adjustments to collaborate with any of your customers, while evaluating the qualifications of their employees. All your data divided into various programs are now combined into one convenient mini-CRM system offered by YouTel.